Refund and Returns Policy

Introduction

This Refund and Returns Policy outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through https://www.rexor.store. By making a purchase, you agree to comply with this policy.

Return Eligibility

Timeframe

Items may be returned within 30 days of the original purchase date. The item must be in its original condition, unused, and with all tags and packaging intact.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products
• Digital downloads or software
• Items marked as final sale

Return Process

Initiating a Return

To initiate a return, contact our customer service team at [email protected] or +1 (904) 269-5518. You will receive instructions and a return authorization number.

Shipping Responsibilities

You are responsible for the cost and risk of shipping returned items. We recommend using a trackable shipping service and purchasing shipping insurance.

Refunds

Processing Time

Refunds will be processed within 10 business days after we receive and inspect your returned item. The refund will be issued to the original payment method.

Deductions

Original shipping costs are non-refundable. A restocking fee may apply for items returned without original packaging or in used condition.

Exchanges

Exchanges are subject to product availability. To request an exchange, follow the standard return process and specify the desired replacement item.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 7 days of delivery at [email protected]. Provide photos of the damage and your order details for prompt resolution.

Contact Information

For questions about this policy or to initiate a return, contact us:

• Email: [email protected]
• Phone: +1 (904) 269-5518
• Address: 7030 East Maple Road, Jacksonville, Florida 32291, United States

Policy Updates

https://www.rexor.store reserves the right to modify this policy at any time. Continued use of our services constitutes acceptance of any changes.